Question 1

What is the Manager's commitment at Tran Climatisation?

Accepted Answer

The Manager's commitment is to offer the best prices, improve quality of life, and ensure family comfort. They strive to be leaders in residential and commercial air conditioning and heating, prioritizing customer satisfaction and listening to expectations.

Question 2

What guarantees does Tran Climatisation offer for installations?

Accepted Answer

All installations are guaranteed for a period of 10 years, covering both parts and labor.

Question 3

What is included in the maintenance and cleaning service?

Accepted Answer

The service includes a comprehensive evaluation of the system, cleaning of various components (coils, fan, drain), testing of operations, replacement of filters, disinfection, and a final inspection after the maintenance is completed.

Question 4

Does Tran Climatisation service all brands and models?

Accepted Answer

Yes, Tran Climatisation offers maintenance and cleaning for all brands and models on the market, even if the system was purchased elsewhere. Their technicians are trained by manufacturers for all types of systems.

Question 5

What is Tran Climatisation's price promise?

Accepted Answer

Tran Climatisation compares prices daily with competitors to offer the most advantageous prices. If a better price is found elsewhere for the same or a similar product, they will do their best to match it with a quote provided.

Question 6

Can I get government subsidies for buying a heat pump?

Accepted Answer

Yes, you can receive between $400 to $5000* when buying a heat pump, as it serves as both a heating and air conditioning system and consumes less energy.