Question 1

What is the manager's commitment?

Accepted Answer

In addition to offering the best prices, Tran Climatisation is committed to improving your quality of life and ensuring your family's comfort. Their sustained efforts and quality of service have positioned them as a leader in residential and commercial air conditioning and heating systems in the Greater Montreal Area and the South Shore. Customer satisfaction is their primary concern.

Question 2

What is Tran Climatisation's price promise?

Accepted Answer

Tran Climatisation compares its prices daily with competitors to offer the most advantageous prices. If a competitor offers a better price for the same or a similar product, they will do their best to match it upon presentation of the quote, subject to certain conditions.

Question 3

What is covered by the 10-year warranty on parts?

Accepted Answer

Tran Climatisation offers a 10-year warranty on parts and labor for all installations.

Question 4

What are the benefits of annual maintenance for heating and air conditioning systems?

Accepted Answer

Annual maintenance can extend the lifespan of your system, prevent major breakdowns, and ensure it is in perfect condition. A professional can identify if parts need replacement or if repairs are necessary.

Question 5

What kind of technicians does Tran Climatisation employ?

Accepted Answer

Tran Climatisation employs certified technicians, including electricians, sheet metal workers, and refrigeration technicians, who are qualified and experienced in all aspects of heating and air conditioning systems.

Question 6

Do you service all brands of air conditioning and heating systems?

Accepted Answer

Yes, Tran Climatisation services and repairs most makes and models of air conditioning, heating, and air quality systems. Their technicians are trained by manufacturers to handle all available brands.

Question 7

Do you offer emergency repair services?

Accepted Answer

Yes, Tran Climatisation offers an emergency repair service for all brands, performed by an available team of technicians.