Question 1

Do I need to provide cleaning supplies and equipment?

Accepted Answer

Yes, absolutely. We bring everything necessary to perform the service, from cleaning products to equipment. You don't need to provide anything.

Question 2

Can I schedule recurring appointments?

Accepted Answer

Yes, we schedule our visits to be performed on the same day, at the same time, with a tolerance of 20 minutes maximum for unforeseen circumstances.

Question 3

What should I do before the cleaning service?

Accepted Answer

We simply recommend tidying up and clearing the spaces we need to clean as much as possible. This allows us to work efficiently and ensure optimal service.

Question 4

How can I book a service?

Accepted Answer

To book a service, simply contact us by phone or via our online form. We will arrange a convenient date and time with you.

Question 5

Do I need to be present during the cleaning?

Accepted Answer

No, it is not necessary for you to be present. We can access your home or premises according to your preferences and ensure that everything is left in perfect condition upon your return.

Question 6

How are your rates determined?

Accepted Answer

Our rates vary depending on the services requested. We invite you to contact us directly for a personalized quote.

Question 7

How long does a cleaning session typically last?

Accepted Answer

The duration of a cleaning session depends on the size and condition of the spaces to be cleaned. Generally, a standard service lasts between 1 and 3 hours.

Tsé Net

Tsé Net